Just like in recent years, we continue to see great demand for delivery service, local ingredient sourcing, and convenience.
Here are some more top consumer trends you can expect to have a significant impact on the food service industry.
Speed
Thanks in large part to social media, and Amazon Prime, we
are truly living in an on-demand world. People want what they want, and
they want it as fast as possible….including access to the food they are
craving.
New
restaurant technology such as Yelp Reservations is
looking to speed up the reservation process, while other technologies improve
ordering, cooking, and payment processing efficiency, enabling 21st diners the
convenience of engaging in a modern form of “dine and dashing”.
The rise of cashless payment options like ApplePay
and SamsungPay (sorry Crypto fans), kiosk ordering from McDonald’s and
Taco Bell, tableside ordering and payment Ziosks has
removed some of the common barriers related to ordering and paying that your customers
can potentially benefit from.
Eco-Friendly Alternatives
Following the movement to #StopSucking, restaurants
nationwide continue to support legislation discouraging the use of single-use
plastics – like straws, and plastic bags.
It’s
no secret that eco-friendly business practices have been a trend for the
last few years now. Studies have shown that a majority of global millennials are
willing to pay more for sustainable products by brands committed to a
positive social and environmental impact.
With
the announcement of Loop coalition
of major brands including Nestle, and PepsiCo and about a dozen other brands,
are focused on reusability.
Unique Experiences
With the plethora of dining options available, diners
today are expecting unique and great experiences in addition to great food.
Diners
looking for a night of up-close magic in addition to a steak dinner frequent
locations like the Magic Castle in Hollywood.
Adventurous diners are also trying the 20-course tasting menu at Scratch Bar &
Kitchen where each dish gets progressively weirder (cheese ice
cream on a toast anyone?). At Totoraku, if
patrons are lucky enough to be invited by the chef, they’ll need to bring a
really good bottle of wine in order to be invited back again. The chef then proceeds
to entertain patrons with what they feel like cooking that night, much to the
excitement of their diners.
Convenience, eco-friendly businesses, and activities
that create memorable experiences with friends and family will continue to
rise in popularity and help your restaurant stand out from the crowd. It
gives your diners a reason to hang out, spend more money, and share with
their friends.
Article Source:- https://www.actionsales.com/en/5-consumer-trends-that-your-customers-will-be-looking-for-at-your-restaurant/
